Privacy Policy

Last updated: December 9, 2024

Introduction

TCG Dungeon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated checkout (ACO) services and monitoring tools.

Information We Collect

Personal Information

We collect information that you provide directly to us through our Google Forms and Discord integration, including:

  • Email address
  • Shipping address and billing information
  • Payment information (encrypted and securely stored)
  • Discord username and user ID
  • Order history and preferences

Automatically Collected Information

When you use our services, we may automatically collect:

  • Usage data and service interaction logs
  • Device information and IP address
  • Browser type and version
  • Time zone settings and location data

How We Use Your Information

We use the information we collect to:

  • Process automated checkouts on your behalf
  • Send Discord notifications about product restocks and successful orders
  • Provide customer support and respond to your inquiries
  • Improve our monitoring services and ACO success rates
  • Prevent fraudulent activity and ensure service security
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your personal information:

  • All payment information is encrypted using SSL/TLS protocols
  • Personal data is stored on secure servers with restricted access
  • We use encryption for data transmission and storage
  • Regular security audits and monitoring

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Retailers: To complete purchases on your behalf (Target, Walmart, Best Buy, Pokémon Center, etc.)
  • Service Providers: Trusted third-party services that help us operate our business (payment processors, hosting providers)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us through our Discord support.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact us through our Discord server support channel.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze service usage, and deliver personalized content. You can control cookie preferences through your browser settings.

Third-Party Links

Our service may contain links to third-party websites and services (retailers, Discord, etc.). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes are effective immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: